Right-click on the icon for your OfficeJet 4650 and select 'Printer properties'.It's not always easy to determine whether you have the latest driver for an HP printer. If there is a 'KB' number associated with the update, what is it? Usually, drivers offered through Windows Update do not have a KB number, but sometimes they might.ģ. What is the error number that Windows Update reports when it can't install the 'important' update?Ģ. Although I haven't seen this before today with respect to HP printer drivers, I have seen this issue in the past with respect toġ. This can lead to the problem you've been experiencing.

To automatically install (or attempt to install) 'important' updates. Apparently, however, sometimes driver updates get mischaracterized as 'important' and most people have Windows Update configured Normally, when Windows Update offers drivers, these updates are categorized as 'Optional' and most people correctly ignore them. You may have to obtain a printer driver through Windows Update if there is no other option, but if your printer is working properly, there isĪre you experiencing any printer problems? If so, please describe in as much detail as you canĪre you experiencing any other problems that lead you to believe that 'something is wrong' with your computer? If so, please describe in as much detail as you can. My response to you is the same: you do not need and should not want printer driver updates from Windows Update. I think something is wrong with my computer. Yesterday an HP tech tried for about 4 hours and gave up. I have tried directly from HP and it fails to install as well. Two Hewlett Packard Updates from Windows Update and they Fail. It is installed on the network and on another laptop in the household, but it won't complete the install on my computer. The new printer I am trying to install is HP OfficeJet 4650 All in One. I have that same problem on my Win 7 Dell laptop.

If your subject line is accurate and the update in question is coming from Windows Update, right-click it (in the list of Windows Updates) and select 'Hide Update.'įor curiosity only, what is the specific model of your HP printer and what is the KB number of the update? The only circumstance for which you should get a printer driver from Windows Update is when no driver is available from the printer manufacturer for your edition of Windows (which is, unfortunately, becoming more common). Moreover, if you do want to update a printer driver (because (a) you know that the new version fixes a specific problem you have or (b) you know that the new version adds a feature that you want or need), you should ONLY get the updated driver from the printer Contrary to what you may read elsewhere, you do NOT need to regularly update your drivers, particularly printer drivers.

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